The Fayetteville Public Library recently launched its Text A Librarian reference program in which residents are encouraged to send a text message to library staff in order to receive answers to questions.
All you have to do is send a text message to 66746 and start your question with “fpl” to have a reference librarian research and then respond with an answer.
We’d heard that the turnaround time and quality of answers was good and one local resident wrote in this morning to verify that the service is living up to the hype.
Last night, I heard there was a meeting about being a US Census worker at the library. I received this message from a friend around 5:30PM. The meeting was scheduled for 6PM. I was interested in attending, so I searched the library website to confirm the meeting time.
He couldn’t find the info listed anywhere, but did notice that the Text A Librarian service was available.
So I gave it a shot:
5:36 PM – from myself
“FPL – Is the Census training meeting tonight or next Tuesday?”
5:45 PM – From 667-46 (FPL)
“Tonight at 6:00, 3-14-10 at 6:00, 3-6-10 at 2:00, 3-9-10 at 6:00, 3-11-10 at 6:00 – RefServices”
I was very impressed with the quick response and thorough amount of information they provided.
Thought you might like to share this with readers of the Flyer.
Indeed we would. Thanks!
FYI, he also wrote about it on his website, chancechapman.com.